Safety Information

Fast Service for Propane Systems and Repairs 
in Northern Apache and Navajo Counties

Call The Professionals For All Your Gas Needs 
Propane is a flammable fuel and is dangerous if not properly handled. For your safety, propane has an odor added so you can detect leaks. You and each member of your household must know the smell of propane. Propane is heavier than air and will collect at floor level. For more information or propane systems or repair services, please contact our team in Show Low, AZ straight away.

For tips and advice on your propane system repairs, you'll find more information on this page.
 Alternatively, call us at our office in Show Low at (928) 537-8900.

Relighting Your Pilots

We strongly recommend that for safety reasons, you call our qualified technician to relight your pilots. However, if you relight the pilots yourself:
  • Turn all appliance controls and manual shutoff valves to the "off" position.  
  • Slowly open the tank shutoff valve.  
  • Carefully smell for the presence of propane at floor level and low spots before attempting to relight the pilot.  
  • If propane is detected—STOP: see "If you smell gas or suspect a leak" above.  
  • Follow the manufacturer's instructions for pilot lighting.

If You Smell Gas or Suspect a Leak

  • Put out all smoking materials and any other open flame.  
  • Do not operate any appliances, switches, or thermostats.  
  • Get everyone outside and away from the gas equipment.  
  • Shut off the gas supply using the shutoff valve at the tank or cylinder.  
  • Call your propane supplier—use your neighbor's phone or a cell phone outside if the gas smell is in the house.  
  • Stay outside and leave the gas off until the leak has been found and fixed.

Call this Number Immediately in the Event of Accidents or Leaks

800.633.8253
For 24-Hour Emergency Service - Call us in Show Low at 
(928) 537-8900
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